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PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids Michigan. We are currently looking for an Information Security Analyst (ISA) to be a key member of the risk management practice of the Information Security team. The Information Security Analyst will function in an oversight role providing security analysis and support, as well as serve as providing guidance to the IT team for secure configurations of network, endpoint, and server devices.
The key responsibilities of the role are as follows:
- Researches, designs, and implements information security solutions for organization systems and products that comply with all applicable security policies and standards
- Works with IT and internal and external business partners to ensure that security is factored in the evaluation, selection, installation and configuration process of hardware and software
- Analyzes and makes recommendations to improve network, system, operating systems, and application architectures.
- Examines network, server, virtual machine and application logs to determine trends and identify security vulnerabilities and recommend appropriate remediation
- Will be in rotational on-call schedule for security incidents.
- Assists in the review and update of information security policies, architectures, and standards
- Assists in responding to audits, penetration tests and vulnerability assessments
- Provide log analysis support via automated or manual procedures
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Summary
PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids Michigan.
The EDI Configuration Analyst provides internal and external technical support as an Electronic Data Interface resource and subject matter expert. This position will be responsible for implementing and maintaining existing data interfaces, with opportunity for designing and implementing complex interfaces. This individual will also act as an ongoing technical support contact and will develop and maintain relationships with external vendors, third parties and carriers. Will provide research resolution for escalations from internal and external team members, may configure new interfaces previously established with PlanSource, complete special projects as assigned, and interact with internal contacts and external carriers and vendors. Will work independently and be responsible for client interfaces and project management of each interface as assigned by client.
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PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, SC, Minneapolis, MN, and Grand Rapids, MI. We are hiring a Network Security Engineer to contribute to our rapid product development pace. The Network Security Engineer serves as a primary point of contact and subject matter expert for all aspects of network and systems configuration, administration, support and security. This person is responsible for maintaining and securing critical systems to support internal operations and client facing products and an escalation point for other technicians and engineers.
Responsibilities:
- Cisco ISE Configuration, Administration, and Support
- Cisco ASA/VPN Configuration, Administration, and Support
- Cisco Catalyst and NEXUS L3 Switch Configuration, Administration, and Support
- Cisco Wireless Controller and Access Point Configuration, Administration, and Support
- Cisco ESA (IronPort) Configuration, Administration, and Support
- Familiar with AWS / Azure cloud network configuration
- Network Security to and from perimeter, core, distribution and access layers at all locations
- Network Segmentation and Access Control at all locations
- RSA Servers Configuration, Administration, and Support
- Some Cisco Call Manager\Unity\Call Center\Jabber\Remote Phones Administration
- Some Windows Servers OS Administration
- Some VMWare Administration
- Some SAN (EMC) Administration
- Some Symantec Antivirus Enterprise Administration
- Monitor system performance and proactively address any anomalies
- Assist in diagnosing and resolving hardware and software across all platforms
- Participate in 24/7 on-call rotation
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Summary
PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids Michigan.We are hiring a Software QA Engineer to contribute to our rapid product development pace. Our Engineers work collaboratively to create and maintain a test automation framework, developing a straight-forward continuous integration solution for developers and testers to use.
About the Software QA Engineer
The Software QA Engineer is primarily responsible for the ongoing design, development and operation of our test automation framework and automated tests.
- Maintain a test framework using a page object model
- Use an agile process to iterate through development
- Lead others through implementation of framework and automated tests
- Train other developers and testers on writing test automation using the framework
- Maintain the framework, its environment and automated tests
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Summary
PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids Michigan.
The Application Support Analyst will be responsible for providing technical support related to the usage and maintenance of the benefit application products and services. This position will provide daily frontline internal support through analysis of submitted issues, research, testing, and resolution determination. Additional responsibilities may include escalation monitoring, creation of formulas, query generation, and defect tracking. Work with our software development team to ensure that our hosted web products are stable, reliable, scalable, and responsive to our customer's needs.
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PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids, MI. We are hiring an IT Support Specialist to provide technical support and guidance for our employees while maintaining the highest level of customer service and communication.
IT Support Specialist
In this role, you will primarily be responsible for providing executives and employees with support for applications, hardware, and some server and network infrastructure.
Responsibilities / Duties include:
- Desktop-level User Support, Hardware Support, and Software Support for macOS and Windows
- Operating system installation, configuration, and administration
- System Imaging & Setup
- Hardware and Software troubleshooting
- New user setup and configuration in a Windows Domain environment
- Terminating former employee accounts, configurations
- Printer configuration, installation, and administration (PaperCut)
- FTP automated job setup and administration (MOVEit)
- Create and maintain process and troubleshooting documentation
- Utilize, maintain and configure ITS ticketing system (Zendesk)
- Work with other Level 1 specialists to maintain ticket SLA and high level of service while maintaining a low unsolved ticket count
- Windows & macOS operating system and application updates monthly and quarterly (Centrify/KACE)
- KACE/Centrify administration, support and reporting
- Organizing Software licensing documentation and maintaining Software Inventory
- Hardware Inventory management
- Remote support (DameWare, Webex, etc.)
- Microsoft Office365 account administration, software installation and Support
- EFax administration
- Symantec Antivirus Enterprise Configuration and Support
- Bitlocker, Filevault, and Symantec PGP Full Disk Encryption setup, support and administration
- Limited Server, UPS, and Network equipment configuration, installation and maintenance under the direction of the Systems Engineers
- Network cabling and support (basic)
- Complete job-related training courses and/or seminars, as may be required for the job and/or assigned by Manager.
- Other duties as required and assigned to support technology used by PlanSource employees and contractors
