Summary
PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids Michigan.
The EDI Configuration Analyst provides internal and external technical support as an Electronic Data Interface resource and subject matter expert. This position will be responsible for implementing and maintaining existing data interfaces, with opportunity for designing and implementing complex interfaces. This individual will also act as an ongoing technical support contact and will develop and maintain relationships with external vendors, third parties and carriers. Will provide research resolution for escalations from internal and external team members, may configure new interfaces previously established with PlanSource, complete special projects as assigned, and interact with internal contacts and external carriers and vendors. Will work independently and be responsible for client interfaces and project management of each interface as assigned by client.
PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids Michigan. We are currently looking for an EDI Configuration Analyst who will provide both internal and external technical support as an Electronic Data Interface resource and subject matter expert. This position will be responsible for implementing and maintaining existing data interfaces, with opportunity for designing and implementing complex interfaces. You will also act as an ongoing technical support contact and will develop and maintain relationships with external vendors, third parties and carriers. As an EDI Analyst, you’ll research resolutions for escalations from internal and external team members, you may configure new interfaces previously established with PlanSource, and you’ll complete special projects as assigned while interacting with internal contacts and external carriers and vendors. You enjoy working independently and being responsible for client interfaces and project management of each interface as assigned by client.
PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids, MI. We are currently seeking a savvy EDI Directorwho will be the catalyst for transforming the way PlanSource works with our health plan partners in data exchange. An ability and interest in continuous improvement along with a good understanding of the evolving EDI marketplace is critical. The EDI Director will also lead the team of EDI Managers and Team Leads that support the Electronic Data Interchange (EDI) processes. This includes the definition and implementation of new and improved automated processes, managing the department by establishing the daily monitoring of EDI file processing, the troubleshooting of issues impacting successful receipt or delivery of client files, the setup and testing of new additions to existing trading partner. Only candidates with applicable experience and education will be considered.
Summary
What You’ll Be Doing:
While no two days will be the same for the EDI Director, you will be responsible for the following:
- Work collaboratively with health plans and other carriers on member enrollment processes, file prioritizations, deadlines, improving quality and efficiency
- Analyze and develop specifications for EDI enhancements, automation and improvements
- Manage the EDI team including development of performance metrics that the team will be measured against
- Oversee the production support of existing EDI trading partners
- Manage the production environment and proactively prioritize, communicate, and resolve any EDI process or system issues
- Manage and assist in resolving EDI issues called in to the Service Desk
- Communicate system and interface availability, modifications, and problems to internal and external stakeholders as needed and according to established policies and procedures
- Use access to data and personal observation to identify potential process improvement opportunities
- Implement process improvements to enhance the efficiency of the EDI processes
- Perform routine and ad hoc analysis of various facets of EDI processing including but not limited to system performance, data mapping, and file transaction volume
- Prepare and maintain documentation that defines operational procedures, describes client requirements, and shares relevant analysis outcomes with internal and external stakeholders
- Support clients and trading partners with their non-standard requests for ad hoc reports, testing analysis and other technical deliverables
- Some on-call support duties may be required
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