Scrum Master

Job Locations IN-Bengaluru
# of Openings
Product Management
Regular Full-Time


PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids, Michigan. We are currently looking for an experienced Scrum Master to make a direct impact in our brand-new Center of Excellence in Bangalore, India! PlanSource is committed to agile software development practices. Our scrum masters get to work with a variety of projects and teams. We're looking for someone who has experience with scrum and other common agile practices and who is passionate about continuous improvement.


The Scrum Master is responsible for enacting change & continuous improvement to increase the productivity of the team and quality of deliverables. By following developed Scrum methodologies, the Scrum Master will coach the team in self-organization and cross-functionality, remove impediments to the team’s progress, facilitate scrum events, ensure team execution and delivery to committed sprint work and understand and manage the team’s capacity.


PlanSource is part of the Vista Equity Partners portfolio of companies. Together, we are working to reinvent the employee benefits administration landscape. Our talented employees benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth. 


Primary Responsibilities:

  • Facilitate team creativity and improve effectiveness.
  • Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.
  • Responsible for removing the impediments for the scrum team.
  • Schedule and facilitate meetings and demos.
  • Help product owner to keep the product backlogs in good shape and make them ready for the next sprint.
  • Responsible for conducting retrospective meetings.
  • Organizes and facilitates the sprint planning meeting.
  • Acts as safeguard for your team.


 As a Scrum Master you will be able to motivate your team. You will work closely with your agile team on a daily basis and will be responsible for conducting all Agile ceremonies. You will partner closely with the Product Owner and the Development Lead to refine the product backlog and ensure that definition of ready is met. You will work on removing the daily impediments and encourage the team to mature to the next level.

About You

Desired Experience and Qualifications & Attributes:

  • Certified Scrum Master certification highly desired.
  • Work experience as a Scrum Master is preferred but not required.
  • Strong knowledge of Scrum framework with the ability to coach teams on adoption
  • Knowledge of other Agile approaches, like: Kanban, Crystal, FDD, XP, etc. preferred.
  • Understands the basic fundamentals of iterative and incremental development.
  • Basic knowledge of software development processes and procedures to understand your team needs.
  • Basic Agile development methodologies such as: Continuous Integration, ATDD, TDD, Continuous Testing, Automated Testing.
  • Ability to coach the team to understand their level of commitment and deliver a quality product on time.
  • Understands the value of metrics and provide a deeper understanding of the team’s reports and metrics.
  • Knowledge of task management tools such as JIRA for backlog tracking, burndown metrics, velocity, user stories, etc.
  • Proficient in MS Word, Excel and Outlook.
  • Bachelor's degree (or equivalent additional experience) is preferred; equivalent work experience and demonstrated capability considered.
  • Experience within SaaS or technology industry preferred.
  • Utilizes persuasive and professional verbal and written communication skills.
  • Possess excellent analytical and negotiation skills critical to success.
  • Builds a trusting and safe environment where issues can be raised with transparency.
  • Coaches and trains individuals and teams in Agile concepts and practices.
  • Supports the agile transformation and lead through change management.
  • Possesses a positive can-do attitude and is open to learning.
  • Maintains the highest level of professionalism and confidentiality required.
  • Establishes and maintains effective and collaborative relationships with all key functional areas.
  • Has good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, and soft-skills.
  • Able to assess when to escalate issues.
  • Demonstrates initiative, self-reliance and autonomy.

What We Offer

  • Great compensation package, including a full suite of benefits.
  • The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals.
  • Fast-paced environment with big goals and the opportunity to make a big impact.

Top five reasons to come to PlanSource:


#5: Join the Vista Family. In March 2019, Vista Equity Partners acquired PlanSource, marking a new phase of growth. Vista’s portfolio of technology and software companies collectively make up the 4th largest software ecosystem in the world with “intraportfolio” career advancement opportunities and have structures in place to leverage shared learnings from across the ecosystem.


#4: PlanSource has the right product. Show off our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs.


#3: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, employee recognitions, a work hard and play hard environment, and a commitment to wellbeing.


#2: You can grow and develop professionally. PlanSource has a great track record of internal promotions and also filling open positions within the company.


#1: PlanSource is the right company and we are on a roll. Be part of a winning team in a high-growth technology company that is well funded and values its employees and their families – Thousands of employers and millions of consumers use the PlanSource Platform for benefits shopping, enrollment, billing and ongoing administration.


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