Program Analyst

Job Locations US
Professional Services
Regular Full-Time


PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Charleston, and Bangalore, India. Our software has helped the various stakeholders in the Benefits Administration space in managing how benefits are bought, sold, managed, and consumed, and continues to transform the industry with innovative solutions. Nearly 7.5 million consumers receive their benefits through the PlanSource platform, which provides flexible and intuitive software and services for benefits administration.


The Program Analyst will work directly with a Program Manager to manage cross functional projects within a program to support the organizations strategic direction. Primarily, they will be responsible for expanding current operations process and enhancing the quality of programs that are already in place as well as developing and implementing new programs. Example of programs are new vendor relationships, new product functionality, enterprise customer strategy, or any program that involves the interest of the PlanSource operation teams. This will include a focus on creating documentation, holding meetings with cross functional team members, identifying how program will impact current process or creating new process flows to support the goal of overall operations enablement. Key to success will include the coordination of teams to understand how the different projects interlink to the success of operations enablement.

About You

A Program Analyst at PlanSource, should be tech savvy, have a passion to find solutions and successfully drive to implement them. They should excel in a fast-paced culture and will be comfortable working under pressure. Below are the primary qualifications/skills needed to be considered for the role:

  • Proven working experience in Program/Project Management
  • Well adept at mining information from various stakeholders, partners, SMEs, etc.
  • Experience in software documentation
  • Ability to quickly document a complex process and how it will  impact operations
  • Proactively identify potential issues and pursue solutions with minimal supervision
  • Highly organized and adept in creating strategies for maintaining complex programs
  • Possess a strong sense of urgency in driving projects to completion
  • Strong background in data analytics and reporting
  • Background in change management
  • A wide degree of creativity and latitude is expected
  • Strong working knowledge of Microsoft Office

The following desired qualifications will greatly enhance the success of this position:

  • Naturally curious, love learning new things and possess a critical thinking mindset
  • Enjoy working with people and across functional team
  • Possess outstanding communication and relationship skills
  • Has the ability to facilitate conversations with leadership in support of building documentation solutions
  • Command of project management tactics, inclusive of but not limited to prioritization, negotiation, multi-tasking, etc.
  • Ability to advocate for operations team members: Help the organization understand the needs of the operations teams and recommend best fit solutions to support a fast-moving and ever-changing industry


What We Offer

  • Great compensation package, including a full suite of health benefits and generous 401(k) Plan.
  • 3 weeks of accrued PTO in the first year.
  • The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals.
  • Fast-paced environment with big goals and the opportunity make a big impact.


Top five reasons to come to PlanSource

#5: The size is right. Join an established tech company that’s growing fast but is still small enough for you to have a big impact.

#4: You can grow and develop professionally. PlanSource has a great track record of internal promotions within the company and within the company.

#3: The benefits industry is on fire. Ongoing regulatory changes create an urgent and pervasive need in the marketplace for technology.

#2: PlanSource has the right product. Show off our sophisticated cloud-based technology that has a mobile-friendly UI and meets the needs of even the most complex benefit programs.

#1: PlanSource is the right company. Join an up-and-coming high-growth technology company that is well funded and values its employees and their families.




<p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;">It's not you, it's us. Sorry! Our "Share" function is not working properly at this moment. Please refresh the page and/or try again later. Do NOT try shaking your phone or computer. Trust us.&nbsp;</p>
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.