• Product Owner

    Job Locations US-FL-Orlando
    # of Openings
    Product and Design
    Regular Full-Time
  • Summary

    Product Owner


    PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, UT, Minneapolis, MN, Charleston, SC, and Grand Rapids, MI. Currently, we are looking for a Product Owner to join our Product & Innovation team and help redefine benefits administration. Supporting the Product Roadmap, the Product Owner understands and executes on the company’s vision – both as a whole and on a smaller scale for their business unit. Whether writing user stories and acceptance criteria, creating process flows, reviewing user testing feedback, or acting as a product champion, this role works closely with internal and external resources.


    Working in an Agile environment, the Product Owner knows how to deliver exceptional results in a fast-paced environment while balancing a sense of humor and professionalism. The Product Owner knows the direction but is empowered to determine the means of getting there. Generating innovative ideas to resolve problems, as well as handling complex issues and negotiating resolutions is part of the challenge and fun in the Product Owner role.

    Role and Responsibilities:

    The Product Owner has a wide variety of roles and responsibilities, including but not limited to:

    • Being a product champion/advocate
    • Acting as a subject matter expert (SME) for their business unit
    • Establishing, prioritizing, and maintaining the product backlog from the product roadmap
    • Gathering and defining requirements in user stories with acceptance criteria
    • Performing data analysis and research to drive decision making
    • Conducting stakeholder interviews both internally and externally
    • Clarifying product backlog items to the Scrum team
    • Reviewing developed user stories to determine acceptance
    • Conducting product showcase demonstrations
    • Coordinating with UI/UX if design elements are required for products
    • Removing impediments from the Scrum team
    • Maintaining product/project schedules (i.e. contractual obligations)
    • Creating, maintaining, and communicating quarterly release plans
    • Partnering with Learning & Development to create and maintain product documentation

    About You

    About You


    Ideally, you should possess the following:

    • Bachelor’s Degree or 4+ years of equivalent experience
    • Experience in Product / Business Analysis / Project Management
    • Experience in software, particularly software as a service (SaaS)
    • Experience in eliciting requirements and documenting user stories
    • Experience in analyzing data to draw business-relevant conclusions
    • Strong written and verbal communication skills including technical writing
    • Demonstrated ability to solve problems with a sense of ownership, enthusiasm, and innovation
    • Ability to remain calm and professional at all times, especially in escalated situations
    • Poise, confidence, and professional maturity to interface with senior-level leadership

    Preferred Skills:

    The Product Owner would ideally have the following skills; however, PlanSource is willing to invest in training the right candidates:

    • Certified Scrum Product Owner (CSPO) or Certified Scrum Master (CSM) certification or similar
    • Experience with healthcare, human resources, and/or benefits administration
    • Experience working in an Agile environment as a member of a Scrum team
    • Experience with user testing and analyzing the results

    What We Offer

    • Great compensation package, including a full suite of benefits.
    • The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals.
    • Fast-paced environment with big goals and the opportunity make a big impact. 


    Top five reasons to come to PlanSource


    #5: The size is right. Join an established tech company that’s growing fast but is still small enough for you to have a big impact.

    #4: You can grow and develop professionally. PlanSource has a great track record of internal promotions within the company and within the company.

    #3: The benefits industry is on fire. Ongoing regulatory changes create an urgent and pervasive need in the marketplace for technology.

    #2: PlanSource has the right product. Show off our sophisticated cloud-based technology that has a mobile-friendly UI and meets the needs of even the most complex benefit programs.

    #1: PlanSource is the right company. Join an up-and-coming high-growth technology company that is well funded and values its employees and their families.


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