PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids Michigan. We are currently looking for a Client Support Specialist to provide support to brokers and employers utilizing the PlanSource Platform. In this role, you will work closely with the Tier 2 and Senior Client Support Specialists to ensure that client expectations are continually met or exceeded. This position will function as part of the Client Support Services Team responsible for all help desk services.
About the Client Support Specialist Position
As a Client Support Specialist, you will provide help desk support to PlanSource Clients including:
As the Client Support Specialist you will bring a strong technical aptitude, a strong customer orientation and excellent problem solving skills.
Additionally, you will have:
Top five reasons to come to PlanSource
#5: The size is right. Join an established tech company that’s growing fast but is still small enough for you to have a big impact.
#4: You can grow and develop professionally. PlanSource has a great track record of internal promotions within the company and within the company.
#3: The benefits industry is on fire. Ongoing regulatory changes create an urgent and pervasive need in the marketplace for technology.
#2: PlanSource has the right product. Show off our sophisticated cloud-based technology that has a mobile-friendly UI and meets the needs of even the most complex benefit programs.
#1: PlanSource is the right company. Join an up-and-coming high-growth technology company that is well funded and values its employees and their families.