• Claims Processor

    Job Locations US-FL-Orlando
    # of Openings
    Customer Success
    Regular Full-Time
  • Summary


    PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids Michigan.We are looking for an experienced Claims Processor to be accountable for processing reimbursement claims for client members. Will maintain consistent communication to the team and provide excellent service to client and its members.


    About the Claims Processor

    In this role you will work closely with the Reimbursement Team to service client members.  The Claims Processor is responsible for processing Flexible Spending Accounts (FSA) and Health Reimbursement Accounts (HRA) claims properly and in accordance with plan-specific policy provisions ensuring utmost accuracy and attention to detail.  Ensure processing timelines are followed and work within the established best practices. 


    In addition, you will:

    • Apply general processing procedures and specific guidelines to correctly process reimbursement claims
    • Address questions pertaining to client’s accounts from internal team members
    • Review pending claims to determine the appropriateness of the claim status
    • Review information including payments, denials, and ability to resolve outstanding issues to meet client expectations
    • Adhere to PlanSource and external compliance and security processes
    • Assist with special projects as determined by Reimbursement Manager

    About You

    As a Claims Processor you will have 1 year of experience in a client service position with strong administration skills and attention to detail.


    You will also have:

    • General knowledge of FSA, HSA, HRA, VEBA
    • Excellent oral and written communication skills
    • Excellent organization and prioritization skills
    • Strong problem-solving skills
    • Ability to be an effective team member
    • Familiar with Microsoft Office and Microsoft Outlook
    • High school diploma or GED equivalency is required
    • Able to communicate with others both verbally and written
    • General insurance and benefits knowledge
    • Detail Oriented

    What We Offer

    • Great compensation package, including a full suite of benefits.
    • The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals.
    • Fast-paced environment with big goals and the opportunity make a big impact. 


    Top five reasons to come to PlanSource

    #5: The size is right. Join an established tech company that’s growing fast but is still small enough for you to have a big impact.

    #4: You can grow and develop professionally. PlanSource has a great track record of internal promotions within the company and within the company.

    #3: The benefits industry is on fire. Ongoing regulatory changes create an urgent and pervasive need in the marketplace for technology.

    #2: PlanSource has the right product. Show off our sophisticated cloud-based technology that has a mobile-friendly UI and meets the needs of even the most complex benefit programs.

    #1: PlanSource is the right company. Join an up-and-coming high-growth technology company that is well funded and values its employees and their families.


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