PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, and Grand Rapids Michigan.We are looking for a Client Service Specialist I for our HCM group to take on an essential role in providing the HCM clients with quality customer service regarding payroll administration, compliance, benefits and any general service question they may have.
About the HCM Client Service Specialist I Position
As a Client Service Specialist, you will participate with the HCM team in its efforts to serve and educate HCM customers on the Payroll/HRMS and benefits systems. Participate in all areas of team support for clients. This includes but is not limited to system support, payroll processing support, distribution of checks and handling report requests. In more detail, you will:
This role is all about ensuring that the client's needs are met with enthusiasm and a positive attitude. You must have mean organizational skills and a high attention to detail. You can keep many balls in the air at one time, can handle multiple priorities and work well with short deadlines. Knowledge regarding general benefits, payroll, tax, and human resource compliance information is a critical necessity.
In addition, your qualifications/abilities include:
#5: The size is right. Join an established tech company that’s growing fast but is still small enough for you to have a big impact.
#4: You can grow and develop professionally. PlanSource has a great track record of internal promotions within the company and within the company.
#3: The benefits industry is on fire. Ongoing regulatory changes create an urgent and pervasive need in the marketplace for technology.
#2: PlanSource has the right product. Show off our sophisticated cloud-based technology that has a mobile-friendly UI and meets the needs of even the most complex benefit programs.
#1: PlanSource is the right company. Join an up-and-coming high-growth technology company that is well funded and values its employees and their families.