• Premium Specialist

    Job Locations US-FL-Orlando
    # of Openings
    Customer Success
    Regular Full-Time
  • Summary

    PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Salt Lake City, Minneapolis, Charleston, Las Vegas, and Ada, MI. The Premium Administrator will act as the primary point of contact for Billing Reconciliation Services clients for all billing and eligibility related issues.


    About the Premium Administrator Position

    In this role you will complete monthly reconciliations and/or billing reports for all healthcare benefits, preparing detailed reports for distribution to group health/welfare carriers, brokers, and clients.   You will be responsible to perform frequent audits of the database versus group health/welfare carrier billings to ensure accurate charges.


    Responsibilities / Duties:

    Key responsibilities of the position include, but are not limited to:

    • Provide team support for internal quality control reviews
    • Participate in yearly open enrollment updates for Billing Reconciliation Services clients
    • Ensure billing support is provided within applicable Service Level Agreements and other contractual requirements.
    • Work closely with employers/carriers and internal teams to resolve billing and enrollment related issues
    • Assist with other duties and projects as required

    About You

    The ideal candidate has strong accounting/reconciliation skills with a solid understanding of process and procedure. Experience with HRIS, Accounting, Benefits Administration or other similar systems is preferred.


    In addition, your experience and qualifications will include:


    • 1+ years experience in accounting, billing, or equivalent position required
    • 1+ years experience in benefits administration including enrollment processing and carrier billings preferred
    • Proficient in MS Excel
    • Extremely detail oriented
    • Strong analytical skills
    • Ability to multi task and manage priorities accordingly
    • Ability to work independently and as part of a team
    • A genuine commitment to providing superior customer service
    • Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.


    What We Offer

    • Great compensation package, including a full suite of benefits.
    • The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals.
    • Fast-paced environment with big goals and the opportunity make a big impact.


    Top ten reasons to come to PlanSource:


    #10: The size is right. Join a well-funded, established tech company that’s growing fast but is still small enough for you to have a big impact.


    #9: We are on a roll. Be part of a winning team – More than 10,000 employers and 3.5 million consumers use the PlanSource Platform for benefits shopping, enrollment, billing and ongoing administration.


    #8: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, cool perks, fun offices … and no-holds-barred Nerf wars.


    #7: You can grow and develop professionally. PlanSource has a great track record of internal promotions and also filling open positions within the company.


    #6: We give you the support you need. Different departments support you and provide you with the access and tools you need to succeed.


    #5: Our business model is strong. With a leveraged sales model, our network of partners helps the organization succeed.


    #4: Strong partnerships fuel your success. National partnerships with leading insurance carriers such as MetLife, Humana, Guardian and Unum provide a competitive advantage and added credibility.


    #3: The benefits industry is on fire. Legislation including the ACA has created an urgent and pervasive need in the marketplace for our technology.


    #2: PlanSource has the right product. Show off our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs.


    #1: PlanSource is the right company. Join an up-and-coming high-growth technology company that is well funded and values its employees and their families.


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